4 FAQs found
Disclaimer
Privacy Policy
Privacy Collection Notice
How do I reset my password?

Disclaimer

Disclaimer

This site contains information, data, documents, pages and images prepared by NSW Ministry of Health ("the Information") for and on behalf of the Crown in right of the State of New South Wales ("the State of New South Wales"). The Information is protected by Crown copyright.

Whilst the Information contained in this site has been presented with all due care, the State of New South Wales does not warrant or represent that the Information is accurate, current, reliable, correct or free from errors or omission.

The Information is made available on the understanding that the State of New South Wales and its employees and agents shall have no liability (including liability by reason of negligence) to the users for any loss, damage, cost or expense incurred or arising by reason of any person using or relying on the Information and whether caused by reason of any error, negligent act, omission or misrepresentation in the Information or otherwise.

Information on this site is provided as general information only and is not intended as a substitute for advice from a qualified professional. The State of New South Wales recommends that users exercise care and use their own skill and judgement in using Information on this site and that users make their own investigations, decisions, enquiries about the Information retrieved from this site. Users should take steps to independently verify the Information on this site and, where appropriate, seek professional advice.

Accuracy, Currency, Reliability and Correctness of Information

Whilst the State of New South Wales has used reasonable endeavours to ensure that the Information is true and correct at the date of publication, changes in circumstances after the time of publication may impact on the accuracy, currency, reliability or correctness of the Information. The Information may change without notice and the State of New South Wales is not in any way liable for the accuracy, currency, reliability and correctness of any Information printed and stored or in any way interpreted and used by a user.

Links to third-party sites

The Information contained in this site includes information derived from various third parties which is neither endorsed nor supported by the State of New South Wales and does not necessarily reflect any policies, procedures, standard or guidelines of the State of New South Wales.

The State of New South Wales takes no responsibility for the accuracy, currency, reliability and correctness of any information included in the Information provided by third parties nor for the accuracy, currency, reliability and correctness of links or references to information sources (including Internet Sites) outside the NSW Ministry of Health.

Links to other Internet Sites (“Linked Sites”) are not under the control of the State of New South Wales and are provided for general information only. Care has been taken in providing these links as suitable reference resources. However, due to the changing nature of the Internet content, it is the responsibility of the users to make their own investigations, decisions, enquiries about the information retrieved from other Internet Sites. Providing these links does not imply any endorsement, non-endorsement, support or commercial gain by the State of New South Wales.

The State of New South Wales does not warrant or represent that the Linked Sites are secure or safe to access.

The State of New South Wales shall have no liability (including liability by reason of negligence) to the users for any loss, damage, cost or expense incurred or arising by reason of the security or safety of the Linked Sites.

Linking Guidelines

NSW Ministry of Health welcomes links from most sites to this site. If you create a link, please follow these guidelines:

  • The correct name for this site is NSW Health Eat Smart Play Smart (ESPS)  and the correct site address (URL) is https://esps.androgogic.com.au/

  • Links to this site should generally be to the home page at https://esps.androgogic.com.au/. Linking to other sections of the site may result in broken links, as page URLs occasionally change.

  • The NSW Health and NSW Government logo are subject to copyright and may only be used with permission.

  • You may not reproduce, reframe or reformat the pages, images, files, information and materials from this site on any other site without the permission of NSW Ministry of Health.

  • All links to this site should be set to open in a new browser window and not within any other frame.

  • You must not use the link to provide, or in any way imply or potentially imply, endorsement by the NSW Government or NSW Ministry of Health, of your organisation, services or products.

  • You must not copy or re-use content from this site or attempt to pass it off as your own.

  • You must not unlawfully use any of the material or content found on this site.

We would appreciate you contacting us to let us know if you are linking to our site.

Site Security

Users should be aware that the internet is, by its nature, an insecure public network that gives rise to a potential risk that third parties may view, intercept or interfere with your dealings, including through the use of viruses. The State of New South Wales does not guarantee the security of this site or that all material available on this site is free from viruses. Users are advised to exercise care and discretion in the information they choose to make available on or through this site and to take adequate precautions to protect against viruses that may interfere with or damage your technical devices, hardware, software or data.

Copyright

All NSW Ministry of Health material on this site is protected by Crown Copyright and is licensed under the Creative Commons Attribution 4.0 licence, except as noted below.


NSW Ministry of Health requires that it be attributed as creator of the licensed NSW Ministry of Health material in the following form:

© State of New South Wales (NSW Ministry of Health), 2018.

We also request that you observe and retain any copyright or related notices that may accompany this material as part of the attribution.

Use of material in a way not permitted by this copyright notice may be an infringement of copyright. Infringing copyright may expose you to legal action by, and liability to, the copyright owner.

Material not licensed under the Creative Commons Licence

The following material available on this site is not licensed under the Creative Commons licence:

  • the State’s Coat of Arms, State emblems and any other symbols, logos, brands or trademarks of, or relating to, the State of NSW or any Department or agency of the State (unless incidentally reproduced in using an unaltered document under the Creative Commons licence);

  • any intellectual property owned by a third party unless expressly stated to be published under the Creative Commons licence (N.B. no representation or warranty is made that all third party material will be expressly or impliedly identified); and

  • any material on the site that is expressly stated to be excluded from the Creative Commons licence or subject to conditions other than the Creative Commons licence.

Third party intellectual property

This site contains third party material which may or may not be identified. Wherever a third party holds intellectual property rights in material presented on this site, those intellectual property rights remain with that party. Their permission may be required to use the material and you should contact that party directly.

You must check and comply with the licensing information for each item of material that you wish to use. This may require you to contact NSW Ministry of Health to confirm whether the material is licensed pursuant to a Creative Commons licence or whether the intellectual property rights in that material is owned by a third party, in which case you may be required to obtain permission from that third party to use that material.

Enquiries relating to use of material on this site

Enquiries relating to use of material on this site, including requests for permission to reproduce, alter, store or transmit material on this site which has not been licensed on the terms above, should be directed to:

Manager, Communications
NSW Ministry of Health
1 Reserve Road 
ST LEONARDS NSW 2065 



Privacy Policy

Privacy Policy

The site is maintained by the NSW Ministry of Health. The NSW Ministry of Health does not have any responsibility for the privacy policies or practices of third party sites linked to the site.

What information do we collect?

When you look at the pages on the Eat Smart Play Smart site, our computers automatically record information that identifies, for each page accessed:

  • the IP (Internet Protocol) address of the machine which has accessed it

  • your top-level domain name (for example .com, .gov, .edu, .au, .uk etc.)

  • the address of your server

  • the date and time of your visit to the site

  • the pages accessed and documents downloaded

  • the previous site visited and

  • the type of browser and operating system you have used.

Only sessional cookies are used from the site to collect information. This information is unable to be retained once the user session has ceased.

How do we use the information collected?

The information collected during each visit is aggregated with similar logged information and published in reports in order for the NSW Ministry of Health to identify patterns of usage of the site. This will assist us in improving the NSW Ministry of Health site and the services it offers.

The NSW Ministry of Health will not disclose or publish information that identifies individual machines, or potentially identifies sub-groupings of addresses, without consent.

Users of the site are entitled to expect that any information as a result of that use will be treated within the terms of the NSW government's privacy responsibilities and obligations. NSW Health is governed by the Privacy and Personal Information Protection Act 1998.

What exceptions are there to this rule?

The NSW Ministry of Health will collect, use and disclose more extensive information than stated above in the following circumstances:

  • unauthorised attempts to access files which are not published NSW Ministry of Health pages

  • unauthorised tampering or interference with files published on this site

  • unauthorised attempts to index the contents of this site by other sites

  • attempts to intercept messages of other users of this site

  • communications which are defamatory, abusive, vilify individuals or groups or which give rise to a suspicion that an offence is being committed; and

  • attempts to otherwise compromise the security of the web server, breach the laws of the State of New South Wales or Commonwealth of Australia, or interfere with the enjoyment of the NSW Ministry of Health site by other users.

The NSW Ministry of Health reserves the right to make disclosures to relevant authorities where the use of this site raises a suspicion that an offence is being, or has been, committed. In the event of an investigation, the NSW Ministry of Health will provide access to data to any law enforcement agency that may exercise a warrant to inspect our logs.

Is the information stored securely?

Yes. Information collected is stored in an appropriately secure format and held by the NSW Ministry of Health for archival purposes. When the information is no longer required for the purposes for which it was collected it is deleted.

What will we do with information provided in feedback?

The NSW Ministry of Health provides a feedback facility on its website to allow users to provide input into the future development of the site and to comment on the provision of services by the NSW Ministry of Health.

The NSW Ministry of Health collects and holds personal and health information provided via the feedback facility for the purpose of responding to and managing your feedback. The provision of personal and health information via the feedback facility is optional. Your information will not be used to add your email address or name to any mailing list.

The NSW Ministry of Health may share feedback that relates to an entity within the NSW public health system with the relevant entity for the purpose of responding to your feedback. A response to your feedback may be provided directly by the entity identified. The NSW Ministry of Health will not otherwise disclose your personal or health information without your consent, unless we are authorised or required to by law. The NSW Ministry of Health may publish aggregated information about feedback on its website, to the extent that it does not identify or cannot be used to identify individual users. For further information please visit Patient privacy.

Will this policy be updated over time?

Due to the developing nature of privacy principles for online communication, this policy may be modified or expanded in light of new developments or issues that may arise from time to time. The amended policy will be posted to this site and will operate from the time it is posted.

Contact the NSW Ministry of Health

Street address

1 Reserve Road
St Leonards NSW 2065
Australia

Postal address

Locked Mail Bag 2030
St Leonards NSW 1590
Australia

Telephone

within Australia (02) 9391 9000
outside Australia 61 2 9391 9000

Fax

within Australia (02) 9391 9101
outside Australia 61 2 9391 9101

TTY

Deaf, hearing-impaired or speech-impaired customers can contact us through the National Relay Service:

  • TTY users phone 133 677, then ask for (02) 9391 9000
  • Speak and Listen users phone 1300 555 727 then ask for (02) 9391 9000
  • Internet relay users connect to the NRS then ask for (02) 9391 9000.

Alternatively, deaf TTY users can contact us directly on (02) 9391 9900 or 61 2 9391 9900 (outside Australia).:

Current as at: Friday 14 July 2023



Privacy Collection Notice

Privacy Collection Notice

NSW Health is collecting your personal information for the purpose of administering health promotion programs and eLearning, such as the Eat Smart Play Smart. The details you provided will be securely stored on the website, owned and operated by the NSW Ministry of Health.

Personal information is defined as any information or opinion about an individual whose identity is apparent or can reasonably be ascertained. Any personal information supplied by you will be managed in accordance with the Privacy and Personal Information Protection Act 1998 (PPIP ACT).

While you are not required by law to supply your personal information, your personal information is required to provide you with health promotion training and programs.

What information do we collect?

This Privacy Collection Notice applies only to the personal information you provide. This includes your name, email address, city/town and country, role or position and OSHC service postcode.

Your personal information is used to register you in the Eat Smart Play Smart training and may be used to communicate with you about the program and help us manage, report and evaluate the program and training.

How we use your information

The information you provided will only be used by NSW Health employees to contact you regarding the administration, implementation, performance monitoring and evaluation of our health promotion programs.

Who can access the information?

Only authorised users, who are NSW Health employees or their approved contractors, have access to view your personal information.

NSW Health will not disclose your personal information to anybody else unless required or authorised by law, such as by court order.

How we protect your information

NSW Health maintains robust security measures to protect personal information stored in our systems from unauthorised access, disclosure, or misuse, in accordance with the Privacy and Personal Information Act 1998.

Personal information collected and stored in NSW Health systems is retained in accordance with the State Records Act 1998. Information no longer required for administrative or reference use will be securely disposed of to prevent unauthorised access or disclosure.

More information

If you would like further information on how NSW Health meets it regulatory obligations in collecting, using, sharing and storing personal information, you can read our privacy policy directives, guidelines and management plan on https://www.health.nsw.gov.au/legislation/Pages/privacy.aspx.

You have the right to access your personal information held by NSW Health, without excessive delay or expense. You also have the right to have your personal information corrected if it is inaccurate or out-of-date. To request access to this information please contact us via email at moh-llws@health.nsw.gov.au

For further information regarding the collection and handling of personal information in NSW Health systems, please contact:

Privacy Officer
NSW Ministry of Health
Locked Bag 2030
St Leonards NSW 1590
MOH-Privacy@health.nsw.gov.au



How do I reset my password?

There is a lost password function you can use: https://esps.androgogic.com.au/login/forgot_password.php

You can enter your email address and the system will send you an email with a link allowing you to reset your password.